Generali’s property and casualty (P&C) unit global corporate and commercial (GC&C) obtains the ISO 9001:2015 certification for the design and implementation of risk engineering and loss prevention (RE&LP) services at global level.
GC&C receives the certificate of conformity for the following sites and geographies: central team, Italy, Spain, Germany, Asia and UK (France already certified by BV in the past years).
This will ensure that the technical framework and risk assessment methodology are consistently and effectively applied throughout the whole risk engineering and loss prevention network, according to Bureau Veritas Italia S.p.a., part of the Bureau Veritas Group.
ISO 9001:2015 certification attests international quality recognition of the internal management system and the ability to meet customers’ needs as well as the needs of other stakeholders’ such as brokers, agents and external providers within the statutory and regulatory requirements related to a product or a service.
The evaluation takes into account relevant quality management principles including, for example, how much the services are customer-oriented, the effective contribution of the RE&LP processes to the company’s strategy, the efficiency of these processes and the related organisation's commitment to improve and innovate them.
One million organisations worldwide are independently certified, making ISO 9001:2015
one of the most recognised management certifications in the world.
Commenting, Manlio Lostuzzi, Generali GC&C CEO, said: “At Generali GC&C the challenges of our clients are our business and this result further certifies our ability to provide them first class services. Loss prevention is essential because it correctly mitigates risk exposure and enhances cost-effectiveness in the insurance coverage.”
He continued: “At heart, loss prevention is a partnership: the more effective it is, the greater the benefits for both client and insurer in terms of costs and savings over time. The service extends well beyond the policy because it helps limit financial and operational losses also outside the coverage, maintaining clients’ competitiveness and protecting their reputational risks.”
“We offer risk analysis and loss prevention expertise in a number of different areas, as well as effective risk management solutions tailored to the specific business segments. This service is at core of our ambition of being lifetime partner to our clients and the ISO certification recently obtained further recognise our capability to speak their language and serve them at the best, no matter where they are based,” Lostuzzi concluded.
